Notes for the
Reflective Practitioner

by Paul Pribbenow, Ph.D.

Philanthropy is a journey. 

Let JGA be your guide.

Johnson, Grossnickle and Associates LLC
PO Box 576
Franklin, IN  46131
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jga@jgacounsel.com

 

Volume Two, Number Two (December 2000)

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 "What we have loved, others will love, and we will teach them how."

(W. Wordsworth, from "The Prelude")

 NOTES FROM READERS

 >>What you think<<

I am grateful for the many warm greetings on the occasion of the first anniversary of my Notes in October.  Your participation in the community of reflective practitioners means a great deal to me and to the common work we share.  Thank you.

I received an insightful comment from Dianne Johnson, director of planned gifts for Epworth St. Louis.  Dianne was struck by the quote from Mary Catherine Bateson concerning the need for all of us to practice “responsible improvisation,” and writes that “Seeing our efforts to communicate and create meaningful interactions as ‘improvisational’ in nature seemed to me a very inspiring way to be about the work.”  At the same time, however, Dianne had recently read a comment by my teacher, Martin Marty, who suggested that improvisation also could have negative implications, leading to an erosion of moral focus in our lives.  Marty suggests, and Dianne agrees, that improvisation could become an excuse for not holding to our principles, our center—a sort of flitting around from one practice to the other, without reflecting on why.  In the end, Dianne admits that both Bateson and Marty have important things to say about improvisation—despite the tensions.  I might remind all of us that the operative word in Bateson’s phrase is probably “responsible” improvisation, connecting our practices to our values and suggesting a certain accountability.

I have made several forays around the country in the past month or so to present stewardship workshops.  I welcome many new subscribers from my workshop participants in Topeka, Kansas; Atlanta, Georgia; and Valparaiso, Indiana—thanks for your hospitality and thanks for joining our online community.  [I’ll tell you all sometime about being in Topeka on the night of, and morning after, the presidential election!]  Occasionally, I (or my colleagues) refer to items from previous issues of Notes.   If you have not been a subscriber previously, and wish to review our conversations, past issues of Notes are available on-line at www.jgacounsel.com.  The website version of Notes also includes helpful hyperlinks to sources for purchasing or subscribing to the various publications mentioned in Notes.   I thank my friends at Johnson, Grossnickle & Associates for their abiding support for our reflective practice.

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REFLECT ON THIS

>>The domestic arts<<

As you may have noticed, I am a devotee of Wendell Berry, whose work consistently challenges and inspires me (and there is nothing I value more than being inspired!).  In a recent issue of “The Sun” (September 2000, pp. 20-23), Berry offers an intriguing essay titled, “In distrust of movements.”  Now, the activists in our midst, who look to social movements as among the most pure forms of common purpose and action, may protest, but allow Berry to make his point.

Talking specifically about movements concerning environmental issues (land use, clean water, etc.), Berry says that such efforts are “too specialized, they are not comprehensive enough, they are not radical enough…leaving causes in place…they propose that the trouble is caused by other people.”    Berry believes that movements get confused or preempted because they do not deal with the root causes of the problems they address, and therefore they lose the language that inspires all of us to join in, understand the issues and causes addressed by the movement, and get something done that has lasting impact.  If we lose the language, we lose the imagination, the means to inspire each other to genuine and lasting action. 

Berry suggests that we all give up hope and belief in piecemeal, one-shot solutions to big problems.  Such problems are messy and complex, and must be addressed as such.  He also recommends that all of us who join movements must take full responsibility for ourselves as part of the problem.  For example, if we are going to teach the economy what it is doing (i.e., criticize the economy through the lens of our movement), then we need to learn (and criticize) what we personally are doing.  In other words, these must be private as well as public movements.

Berry’s call for all of us to learn the disciplines of the domestic arts (alongside the fine arts and the liberal arts!) is his specific response to the needs of the environmental movements, but also offers all of us a helpful corrective to our tendencies to forget how much we must be willing to do, to give up, to change, if the world will ever change.  Berry says, “The callings and disciplines that I have spoken of as the domestic arts are stationed all along the way from the farm to the prepared dinner, from the forest to the dinner table, from stewardship of the land to hospitality to friends and strangers.  These arts are as demanding and gratifying, as instructive and as pleasing, as the so-called fine arts.  To learn them is, I believe, our profoundest calling.”

Have you learned the domestic arts?

>>Remembering why<<

A few years back I began work on a manuscript for a book that offers my thoughts about the nature of the professions in America, and especially the state of the philanthropic fundraising profession.  I have plenty of material, and could probably present a fairly compelling picture of the work we do and how it relates to the various trends in the professions in our society, but I have found it difficult to focus attention on that version of the book.  A recent conversation with a colleague suggested why I was having such difficulty.

In 1998, I wrote an essay entitled “Are You A Force for Good?” (“Advancing Philanthropy,” Spring 1998), which was a sort of pep talk, manifesto, sermon—all wrapped into one—about the work of philanthropic fundraising and about the privilege those of us who do this work enjoy in helping the public to pursue philanthropy.  Shortly after the essay was published, I received a request for reprint rights from the Association for Lutheran Development Executives (ALDE), which wanted to create a pamphlet containing the essay that would be included with the ALDE membership package.  I was flattered and gave permission.  A few weeks ago, a participant at one of my workshops said that she kept the pamphlet in her briefcase and anytime she was feeling beat down by her work, she pulled it out and reread my words.  That is what we must do for each other.

I now understand that what I need to write is not an extended argument about the professions, but a series of meditations about our work and how they relate to broader goods and purposes—all of us need words and ideas and values that bring us back to why we do what we do, who we do it for, what difference it makes…And so I have begun my meditations and here is an initial sketch.

*The company of witnesses*

Reinforcements are at hand.

I think that one of the difficult things for those of us who work in the philanthropic community is that it sometimes seems like we’re all alone.  This is tough work—stressful, goal-driven, not always clear lines of accountability, a sense that we are out here trying to do good work for our organizations and for the public, but finding that people don’t always understand, that motivations are often mixed, that rejection of our genuine efforts to enlist support is draining and hurtful.  Even if we are fortunate to have volunteer and staff colleagues in our efforts, it still is the case that, in the end, we personally must face the end of the day and its confusing mix of sadness and elation.  That can be very lonely indeed.

I think our loneliness is tied to some very concrete dynamics of life in contemporary society.  We are not a very historical people.  We forget that many have gone before us, preparing a path, giving us the gift of shoulders upon which to stand as we do our work today.  We are not a people comfortable with talk of money—and like it or not, our work as fundraisers is often about money.  So, we hide the nature of our work with various euphemisms: advancement, development, philanthropic professionals…and, in the mean time, we forget to talk about why our work makes such a difference for so many people.  We are a people without the imagination to see that our work is always common.  We spend so much time worrying about how we will succeed personally that we lose sight of the social character of life in the world.  We forget that it is we who succeed or fail, we who go on or not, we who create a more humane world, a richer and more adventurous society, a good life worth living well.

But reinforcements are at hand—and the hope and help they offer us are just what we need when the loneliness threatens to break our good spirits.  Some of us know them as the company of witnesses, those individuals and communities, both historical and contemporaneous, whose good works and patterns for living in the world offer each of us the examples, vocabularies, ideas, and faith we need to make our way.

Perhaps you will learn from Jane Addams, the great social reformer who lived with those she served on Chicago’s west side.  Or perhaps it will be St. Francis of Assisi, who instructs us to “Preach the Gospel always; and when necessary, use words.”  Or Robert K. Greenleaf, who both lived and communicated his vision of leaders as servants.  Or your next-door neighbor who delivers Meals-on-Wheels everyday.  Or the founder of your organization, whose vision for the world translated into concrete philanthropic action.  Or your parents, who taught you well.  Or the homeless man, selling newspapers on the street corner, whose sincere “thank you” captures the essence of gratitude. 

You are not alone.  The work you do makes you part of a great company of witnesses to the good that is possible when we share a common purpose, share abundant gifts, and share the confusing mix of sadness and elation that is the stuff of our daily lives.  Reinforcements are at hand and with their help, we go on with renewed energy and patience and wisdom to do our work in the world.

[Questions for reflection:  Who are the members of your company of witnesses and what do they teach you about your work in philanthropy?  How do you recall the lessons of the company of witnesses in your daily work—do you have a list, a picture, a favorite passage or text?  How do you deal with the confusing mix of sadness and elation that is the stuff of our daily lives in the world?  How do you share the lessons from your company of witnesses with others?]

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PRACTICE THIS

>>Deck the halls<<

This is a season when symbols abound.  Sacred or secular (and often an odd mix of the two), symbols are all around us.  Holiday trees, lights, nativity scenes, special foods, wrapped packages, Menorah, wreaths…we all recognize the symbols and the memories and feelings they evoke for us.

It seems fitting that, in the midst of such a symbolic time, we might consider together the abiding role that symbols play in our individual and corporate lives.  Too often we take them for granted, not recognizing the ways in which symbols evoke responses—both constructive and not so—when we experience them. 

I learned a good bit about the role of symbols in organizational cultures from the classic management text, “Corporate Cultures” (Terrence Deal and Allan Kennedy, Addison-Wesley, 1982), and from Deal and Lee Bolman in their organizational behavior overview, “Reframing Organizations: Artistry, Choice, and Leadership” (Jossey-Bass, 2nd edition, 1997).  Deal and Bolman offer this helpful list of core assumptions about the symbolic nature of our lives in organizations:

  • What is important about any event is not what happened, but what it means.
  • Activity and meaning are loosely coupled: events have multiple meanings because people interpret experience differently.
  • Most of life is uncertain or ambiguous—what happened, why, and what will happen next are all puzzles.
  • High levels of uncertainty and ambiguity undercut rational analysis, problem solving, and decision-making.
  • People create symbols to resolve confusion, increase predictability, provide direction, and anchor faith and hope.
  • Many events and processes are more important for what is expressed than for what is produced.  They form a cultural tapestry of secular myths, rituals, ceremonies, heroes/heroines, ceremonies, and stories that help people find meaning, purpose, and passion. (pp. 216-217)

I often tell the story—perhaps my most extreme experience of a symbolic culture—of the representatives from a high-tech company who visited the School of the Art Institute of Chicago when I was vice president there to resolve a contract dispute for a training program we ran for them.  The president of the School and I were well prepared to discuss contract details and get the program back on track, but the lead official for the high tech company opened our conversations by challenging us to say whether or not the School wanted to be their partner on a great journey down the Information Superhighway!  It wasn’t about contracts; it was about the mythology of creating an exciting new information society.  Once we shared that symbolic understanding of our partnership, the contracts would take care of themselves.  And so they did.

Symbols may not be sufficient to sustain a life—just ask Apple Computer—but if we watch for them, we may find that they are a critical part of how we motivate each other to work together for common goods.  Deck the halls and all that stuff.

 >>Some more teaching tips<<

Some of you know that I have been serving as the interim minister for a small Lutheran church in Attica, Indiana, for the past couple of years.  It is a special part of my life and the discipline of writing a sermon each week has been a very valuable lesson.  As a pastor, I receive many publications that few of you would have reason to review, including an occasional journal entitled “Lutheran Partners.”  In a recent issue of the journal (November/December 2000), Jay Rochelle (a minister in Pennsylvania) offers some helpful tips for preaching in a postmodern world.  I think that his tips are equally relevant for the work all of us do as leaders and teachers for our staffs and volunteers.  With a few emendations for context, here are Rochelle’s tips:

  • We must invite listeners into the world of a text or idea or value, not force it upon them.  We are inviting them to a dance—and as with any dance partner, we may hold firmly or loosely, be intimate or be formal, but our listeners must be willing to join in for us to be able to teach them.  Think about how you teach a staff member a new way of doing his or her work—using technology, a new planning model, an assessment plan—dances to learn and enjoy.
  • We must use images to inspire and motivate listeners.  A good story will work for some; others will need a visual or lyrical image to understand what we mean.  As we use images, we must be careful to remember that images must point to reality, and reality is full of contradictions—thus, our images must help people navigate those contradictions.  Remember not to allow your staff members to consider the most comfortable interpretation of a situation without considering alternative ways of seeing what is happening.
  • Our lessons must dwell in our listeners, come to life for them in their imaginations, their hearts, their minds.  Ask your staff where they see themselves in the story of philanthropy at your institution—it is not good enough for them to be the professionals out on the margins of shared work.
  • Our lessons must be imitated by our listeners.  When we call others to join us in the dance, it is not good enough for them to understand the theory, they must also be willing to live and act as if the theory, the ideas were true.  In this way, they must be willing to imitate you.  Are you worthy of imitation?  One of the greatest compliments for a good teacher/leader is to have others responsibly use the words and ideas and practices that you use in your work.  We will teach them how…

>>Vision quest<<

I think these questions from Randall Ponder’s book, “The Leader’s Guide: 15 Essential Skills” (Oasis Press, Central Point, Oregon) are a helpful guide to developing personal and organizational visions.

*Inward-oriented questions*

  • What do we do best?
  • What are the systems, strengths, and factors that cause us to perform well in these areas?
  • What would be an ideal type of organization?
  • What changes would we need to make to be that ideal organization?
  • What would our future look like if we had the power to make it so?

*Outward-oriented questions*

  • How is our “industry” changing?
  • What is our competition doing in response to market changes?
  • What markets should we be in, which should we avoid?
  • What are we hearing from our clients about their needs?

Our answers to these questions—answers that must be constantly pursued—may offer us wisdom for the vision we are living into.

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PAY ATTENTION TO THIS

>>Commonplaces<<

Anne Fadiman, the editor of “The American Scholar,” recently quoted the 17th century scholar and preacher Thomas Fuller, who wrote “A common-place-book contains many notions in garrison, whence the owner may draw out an army into the field.”  (Autumn 2000, p.2)  For Fuller and Fadiman, commonplace books are hand-copied collections of memorable passages from books they have read—and in those commonplaces are the ammunition, the inspirations, the clarifications, the meditations, and the sensations to understand the why and how and what of life in the world.

Perhaps it is the theme of this issue of “Notes” to draw upon the richness of texts and experiences, both historical and contemporary, to inform our daily lives.  Perhaps this is a call for all of us to find and write down (or type out or graffiti into your PDA!) our commonplaces.

>>Some new resources<<

A few new potential sources for your reflective practice.

“The Works: Your Source for Being Fully Alive” is a quarterly magazine published by The Crossroads Center in Chicago (www.crossroads-center.org) that includes a wide range of articles about faith and work—and the various permutations thereof.

In this season of giving, the “Key Nonprofit Strategist” (Volume 6, No. 4) reminds us of the good work of various online sources for information about the accountability of nonprofits, including Guidestar (www.guidestar.com), the National Charities Information Bureau (www.give.org), the American Institute of Philanthropy (www.charitywatch.org), and the Philanthropic Advisory Service of the Council of Better Business Bureaus (www.bbb.org/about/pas).

I have been greatly aided in recent weeks by my new pocket version of “The Declaration of Independence” and “The Constitution of the United States of America,” published by the Cato Institute (www.cato.org).  Remember the truths we hold to be self-evident.

>>Words of wisdom for the mean time<<

The British poet, W.H. Auden, offers, in “For the Time Being,” these remarkable words of wisdom for all of us facing the season ahead and the days that follow:

“Well, so that is that.

Now, we must dismantle the tree,

Putting the decorations back into their cardboard boxes—

Some have gotten broken—and carrying them up to the attic…

To those who have seen The Child, however dimly, however incredulously,

The Time Being is, in a sense, the most trying time of all.

For the innocent children who whispered so excitedly

Outside the locked door where they knew the presents to be

Grew up when it was opened…

In the meantime

There are bills to be paid, machines to keep in repair

Irregular verbs to learn, the Time Being to redeem

From insignificance.”

And there is our task.

All good wishes for your holidays.

>>Subscription information<<

Subscriptions to Notes are simple to establish.  Send me an email at pribbenp@wabash.edu, ask to be added to the list, and you will receive a confirmation from the mailserver at Wabash College that you are on the list.  Please feel free to forward your email versions of Notes to others—they then can subscribe by contacting me.  I also am happy to send Notes as an MS Word attachment to an email, if that would make reading it easier for some of you.  Just let me know.  The current and archive issues of Notes are available on-line at www.jgacounsel.com.

>>Topics for the next issue (February 2001)<<

  • Other meditations on our work: generosity, thanksgiving, and grain-gathering
  • Creative benchmarking—looking beyond the normal suspects when deciding with who to compare your results and processes
  • From data to information to wisdom—the ‘sin’ of terrific plans
  • Mentoring styles—various methods for helping to teach and guide others to love what we have loved

 (c) Paul Pribbenow, 2000