NOTES FROM THE

REFLECTIVE PRACTITIONER by Paul Pribbenow, Ph.D.

Volume Four, Number 6 (August 2003)

"What we have loved, others will love, and we will teach them how."

–W. Wordsworth, from "The Prelude"

NOTES FROM READERS

What you think

I’m a bit tardy this month as the beginning of the academic year distracts me.  This September marks the 29th consecutive year in which I have been on a college or university campus – hard to believe.  And I keep coming back – for reasons that are clear to me each and every day: Students who need colleges and a world that needs our students!

There were many personal notes of empathy after my report in the June issue about our commencement dust-up here at Rockford College.  Thanks for your thoughtful and insightful words – and for your friendship.  Things have settled down, though occasionally there are opportunities to revisit the issues raised by the commencement and aftermath.  We have organized a series of dialogues here on campus for the next year, hoping to engage the issues of responsibility, public discourse, and the role of colleges in a democracy.  I’ll report along the way.

A couple of comments of general significance concerning the commencement.  Dwight Burlingame remarks that he is “reminded of the importance of the strength of spiritual guidance during such times and the great historical writers that have helped us interpret meaning in our own lives.” 

Friends and former colleagues Ted Grossnickle and Kris Kindelsperger (who asked that I turn Notes into a “book on tape” format!) disagreed with my statement that the commencement provided “evidence that the state of public discourse in our society is impoverished.”  They say instead, “As amateur history buffs, we were hard pressed to recall a period in American history when the consideration of controversial public issues wasn’t difficult.  The impression that somehow what happened at Rockford would not have happened in a different era seems wrong to us.  In fact, with cable TV and the internet there are, in fact, many more ways in which public discourse can occur, not less.”  Good history lessons from all three.

Tom Boyle was intrigued by the gift economy meditation in my June Notes.  He says the passage “struck a chord with (my) thinking this time on scarcity and abundance, that “giving is the core of human activity” and that we need to view giftedness (and gifts) through the lens of abundance.  I would extend your argument to cover leadership as well.  Our culture defines leadership so narrowly that there is (it seems) a scarcity of competent people to lead.  If one can get an organization to free up its thinking a bit and recognize the leadership gifts in all of its members, and release those gifts, enormous creativity and energy are the result.  A little chaos as well, to be sure, but the juices do flow.  It is one of the reasons I left the academic world for my current role.”

And finally, Gene Scanlan, on the same gift economy essay, says “I tend to be one who believes that philanthropy (both good and bad) always involves an exchange….The Council on Foundations published a book (possibly still available online) called Cultures of Caring, and in the book Mindy Berry, a colleague of mine, spoke of the American Indian notion of philanthropy as being an exchange of honor between the donor and the recipient. After interviewing hundreds of donors over the years for feasibility studies, etc., I still believe that there is an exchange that always occurs. That which is received by the donor can be very tangible (a named building) or, in the other extreme, very intangible (feelings of helping others, serving a cause, helping to fulfill a mission). In most cases that I've seen it is the donor that feels he or she has received the greater “gift”, even if it is not in the form of what we all call recognition. There are two “i's” in the word giving - I who give and I who receive - this means there is a transaction or exchange. But in the best philanthropy it is a higher order transaction that is focused on human values
and needs, not the products and things of the money economy.”

Occasionally, I (or my colleagues) refer to items from previous issues of Notes.   If you have not been a subscriber previously, and wish to review our conversations, past issues of Notes are available online at www.jgacounsel.com.  The website version of Notes also includes helpful hyperlinks to sources for purchasing or subscribing to the various publications mentioned in Notes.   I thank my friends at Johnson, Grossnickle & Associates for their abiding support for our reflective practice.

REFLECT ON THIS

Defining philanthropy in America

The abiding question for the nonprofit sector in America seems to be definitional and historical, i.e., who are we and who determines who we are and how we are judged for our efforts?

I came to the work of the nonprofit sector through my academic studies in social ethics.  I was intrigued and continue to be so, by the ways in which the nonprofit sector enables our society to live out its moral aspirations and values – for good or ill.  It is certainly messy business, as is all moral work, and it does not lend itself to easy labeling or analysis.

Witness a series of articles in recent months – from various perspectives – raising questions about the sector, its definition and role, and how it might be more effective.

The initial source of the recent conversation was an article in Harvard Business Review by former Senator Bill Bradley, Paul Jansen, and Les Silverman entitled “The Nonprofit Sector’s $100 Billion Opportunity” (May 2003).  The article’s provocative claim was essentially this: By reducing funding costs, distributing holdings faster, reducing program service costs, trimming administrative costs, and improving the sector’s effectiveness, more than $100 billion in savings could be reaped and redirected to the important mission-based work of the nonprofits.  Who could argue with that result?

Well, let me tell you that the responses were fast and furious, and most argued in some form or another what Eugene Tempel, director of the Indiana University Center on Philanthropy, said well in The Nonprofit Times (August 1, 2003).  His gist: Yes, efficiency is all well and good, and the sector should work to get more streamlined, business-like, and accountable, but the one-size-fits-all analysis of Bradley and colleagues “largely ignores the fact that the nonprofit sector is, and should be, more than a streamlined provider of services.  (They) fail to acknowledge one of the primary tensions inherent in the nonprofit sector – the need to balance pluralism and efficiency. . . . The diversity of ideas and the rich texture of our culture owe much to donors and nonprofits that span the spectrum of perspectives, purposes, sizes and actions.”

This is fascinating stuff and messy all around.  It calls for a historical perspective, it seems to me, one that reminds us that the role of philanthropic activity and organizations in our country has evolved through several eras and stages that can continue to teach us all about the nature of common purpose and democracy.  I send you back to the work of the late Robert Bremner (American Philanthropy, University of Chicago, 1987), and I also commend a recent essay by K. Timothy Weidmann in the Marts and Lundy Counsel (Summer 2003, www.martsandlundy.com) entitled “Hail to Philanthropy!  Reflections on Philanthropy and American Culture.”

Weidmann’s good essay reminds us that Americans have, during the past 200 years, essentially invented the term ‘philanthropy’. By invented, he means that we have socially constructed the meaning of the word to meet the needs of a society with particular values and aspirations.  The Greek source of philanthropy, meaning “to love humankind,” became a shell of sorts for an evolving set of individual and institutional responses to our national circumstances.

Weidmann traces some of the history of philanthropy in America and then points to Lilya Wagner’s helpful summary of the three primary forms of philanthropy in our society today (from her book, Careers in Fund Raising, Wiley and Sons, 2001):

  • Compassion philanthropy – what many of us mean by ‘charity,’ good works for those in need;

  • Individual improvement philanthropy – large gifts to ‘improvement-type’ organizations like colleges, hospitals, and cultural organizations – benefits accrue to those involved in the ‘improvement’ work of the organizations;

  • Justice philanthropy – philanthropy aimed at shaping social policy, primarily undertaken by large foundations.

Weidmann’s point is not to disparage (or overlook) the remarkable work that small gifts and volunteerism make possible in support of lots of worthy causes.  Rather, he reminds us that the evolving agenda of philanthropy includes all of these various forms of philanthropy – and in that way, philanthropy and the culture it has engendered in America are genuine partners in the work of democracy.

I am thinking and writing a good bit these days about just that issue – how philanthropy and democracy are linked – and though I don’t have any final conclusions, I certainly have found how rich and wonderful and messy it all is.  And for that reason, efforts (even by distinguished scholars and public servants) to prescribe overarching recommendations to make the work of the philanthropic sector more efficient and effective will strike many as naïve, if not wrong-headed.  History is a wonderful tonic for our 21st century aspirations.

A commonplace on strangers

I have long been intrigued by the concept of “strangers,” and by extension the nature of civic relationships we have in a democracy.  I see too many attempts in marketing campaigns and management books to make us all feel like a big happy family, pseudo friends at best.  Instead, I believe that we need to face the fact that we live in a world with strangers and then take seriously the important work of navigating our lives together when we don’t really know much about our fellow travelers.

I have collected various books and sayings over the years on strangers and offer this commonplace of provocative and insightful words from my teachers.

“Likewise when a foreigner, who is not of your people Israel, comes . . . .and prays toward this house, then hear in heaven your dwelling place, and do according to all that the foreigner calls to you….that they may know that your name has been invoked on this house that I have built.” (Hebrew scriptures, 1 Kings 8:41-43)

“As they came near the village to which they were going, (the stranger) walked ahead as if he were going on.  But they urged him strongly, saying, ‘Stay with us, because it is almost evening and the day is now nearly over.’  So he went in to stay with them.  When he was at the table with them, he took bread, blessed and broke it, and gave it to them.  Then their eyes were opened, and they recognized him . . .”  (Christian scriptures, Luke 24: 28-31)

“In a civilized society (a man) stands at all times in need of the co-operation and assistance of great multitudes, while his whole life is scarce sufficient to gain the friendship of a few friends.” (Adam Smith)

“Our needs are made of words: they come to us in speech, and they can die for lack of expression. Without a public language to help us find our words, our needs will dry up in silence.  It is words only, the common meanings they bear, which give me the right to speak in the name of the strangers at my door . . . Without the light of language, we risk becoming strangers to our better selves . . .”  (Michael Ignatieff)

“. . . the public is all those people, those strangers, who share his territory . . . engaging his intellect, his imagination, his emotions.  The public is the human world of which he is a part and on which he is dependent, a world which brings color and texture to his life, energizes and educates him, enlarges and enlivens his human experience . . . . Despite the fact that we are strangers to one another—and will stay strangers for the most part—we occupy a common space, share common resources, have common opportunities, and must somehow learn to live together.”  (Parker Palmer)

“In the sustained absence of a healthy and vigorous informal public life, the citizenry may quite literally forget how to create one.  A facilitating public etiquette consisting of rituals necessary to the meeting, greeting, and enjoyment of strangers is not much in evidence in the United States.”  (Ray Oldenburg)

“Amy Vanderbilt’s New Complete Book of Etiquette (1962) contains not a single reference to proper behavior in the world of strangers.”  (Lyn Lofland)

“People must take a modicum of public responsibility for each other even if they have no ties to each other.  This is a lesson nobody learns by being told.  It is learned from the experience of having other people without ties of kinships or close friendship or formal responsibility take a modicum of public responsibility for you.”  (Jane Jacobs)

“We are learning that a standard of social ethics is not attained by traveling a sequestered byway, but by mixing on the thronged and common road where all must turn out for one another, and at least see the size of one another’s burdens.”  (Jane Addams)

If you don’t know the kind of person I am

and I don’t know the kind of person you are

a pattern that others made may prevail in the world

and following the wrong god home we may miss our star.

(William Stafford)

 

A people sometimes will step back from war;

elect an honest man; decide they care

enough, that they can’t leave some stranger poor.

Some men become what they were born for.

(Sheenagh Pugh)

 

“When hope includes care for others, the self enlarges, grows generous.  The spirit increases.”  (Martin Marty)

 I welcome your additions to this admittedly unfinished project.

PRACTICE THIS

Practicing abundance

I spend a good bit of my time seeking to understand and practice the work of abundance in my life.  As I share this work with others, though, I often find that I am unable to translate for them what I find so compelling about abundance as a way of life.  My usual source for inspiration – the story of the “Feeding of the 5000,” found in Mark’s gospel (6: 30-44) – often connotes for those who know it some sort of supernatural moment when the bread and fish are multiplied.  I’ve long believed that the miracle in that story is in Jesus’ insightful regrouping of the crowd, denying the disciples’ efforts to send the people away or to pool their own funds to feed the crowd, and recognizing that when the situation is impersonal or lacks a certain trust level, people will hide what they have instead of offering it for general use.  When he divides the crowd of 5,000 into groups of 50 and 100, there are occasions for personalizing and trust building that lead people to share what they have with others – and there is more than enough to go around, as the story goes.  It is a miracle – it may even be divine – but it’s a very real and concrete way of living that we can seek to emulate.

I have been interested lately in other ways that abundance is understood and practiced in our world today.  Three recent ideas seem to me helpful as we seek to live abundantly in a world defined by scarcity.

The commons

His recent article in The Nonprofit Quarterly (Summer 2003) reminded me of the good work of Roger Lohmann, whose 1992 book The Commons: New Perspectives on Nonprofit Organizations and Voluntary Action (Jossey-Bass) was well received and influential.

Lohmann argues for the concept of “the commons,” a set of ideas and practices that “offers a powerful way to explain the unique mission and role of nonprofit activity.”  Commons theory suggests five characteristics or attributes for the commons:

  • Free and uncoerced participation
  • Common or shared purpose or mission
  • Jointly-held resources or endowment
  • Participation that involves a sense of mutuality
  • Social relations that are characterized by justice or fairness

There is much to explore here – I recommend Lohmann’s book or Garrett Hardin’s classic essay, “The Tragedy of the Commons” (Science 162, 1968), if you would like to know more – but I think the most valuable aspect of Lohmann’s work is the notion that the commons is a way of looking at the world that is the foundation for abundance.

“The actual experience of mutuality is one that no single individual or organization can create.  Commons occur only when people do things together that none of them could do alone.”  The first step is imagining that working together is the only way.

Collaboration

The Center of Philanthropy at Indiana University has recently published a fine essay by Luana Nissan and Dwight Burlingame entitled “Collaboration Among Institutions: Strategies for Nonprofit Management Education Programs” (2003).  Though the essay has a specific focus for its exploration of collaboration, the general themes it raises are relevant to all human efforts to work together to achieve abundant results.

Nissan and Burlingame summarize several areas of activity and focus that comprise collaboration, and they point to obstacles and opportunities in pursuing collaborations. 

  • Be self-reflective (personally and organizationally) about your reasons for collaborating – we aren’t necessarily taught to collaborate in our society, so be sure that you think carefully and discuss widely what it is that a collaboration means and might accomplish
  • Recognize the importance of partnering relationships and the personal dynamics involved in collaborations – collaborative relationships must be managed carefully.
  • The leadership of collaborations is critical to their success – leaders must accept their important role in networking for the new collaboration and being an advocate for its success.
  • All factors of a collaboration intersect in the planning and implementation of the effort – don’t leave anything to chance
  • Open and frequent communication among all partners is crucial – candor, transparency and inclusive dialogue must be the norm
  • Resources are at the heart of any collaboration – create contexts for responsible sharing of resources, build trust, build a strong case for participants to share openly
  • Collaborative efforts should have results that can be noted, celebrated, and continued – the collaboration is a means to an end and a genuinely successful collaboration will create something that lives on

For another fine source on collaboration, see Michael Winer and Karen Ray’s Collaboration Handbook: Creating, Sustaining and Enjoying the Journey (Amherst Wilder Foundation, 1994).   See also James Austin’s article, “Strategic Alliances,  in the Summer 2003 issue of Stanford Social Innovation Review.

It isn’t easy, but it’s the only way!

Communication

Ted Grossnickle, writing in a recent issue of Common Work: Occasional Notes on Issues and Trends in Philanthropy (August 2003), suggests that effective communication is a key to successful leadership in philanthropy.  I would suggest that the points he makes apply as well to the work of abundance.  Good leaders, he says, “innately understand what they must do with certain information to do their jobs effectively.  They know intuitively what must be shared with the group and what must be selectively shared – and with whom.  Most importantly, they screw up their courage a notch or two and go sit down and talk with someone when the time and situation calls for it.”

This “lost art” of communication does not come easily to those of us who seek to live abundantly.  The role of communication in building trust must not be taken for granted and Grossnickle suggests several concrete questions we might use as guides to knowing that we are setting a foundation for the work of abundance:

  • Does everyone understand the vision for our organization – and the differences between vision (aspirations for the next several years), mission (unchanging core ideology), and goals (shorter term expectations)?
  • Does each individual understand what he or she must do to achieve the goal?
  • What am I doing to help other understand the message?  Listening well is critical.
  • Does the message need to be presented in different ways – the how of communication is as important as the why?
  • Is the information others need truly confidential (or do we only want to believe it so) – or are there ways that we can let others in on the broad and deep picture, making it possible to engage them in generating ideas and deeper involvement in the work of our organization?

Helpful insights in the daily and difficult work of living abundantly in a world where scarcity too often dominates our common perspective, our willingness to collaborate, and our abilities to communicate.

The charge(s) we lead and stories we tell

Paul Danos, the dean at the Tuck School of Business at Dartmouth College, was quoted in Fast Company (September 2003) responding to the question: What is the most important thing you have recently learned?  A wonderful question to ponder – it was posed to him because it is a question on the Tuck admissions application.

Danos answers, “Progress cannot happen without a good narrative…I learned how powerful the well-communicated idea can be as a tool to inform new directions and inspire new energy.  Leadership is an unbelievably hard communications job.  You must have a firm grasp of your competitive environment, encapsulate the spirit of an organization, package it in strategic statements, and then emphasize those statements repeatedly, so that the message becomes part of the conversation.”

I have learned a good bit about the importance of good narratives from Bob Sevier, who consults and writes about colleges and universities.  He draws together various sources to posit this list of effective leadership traits – each of which helps us to focus on telling stories more persuasively:

  • Recognize the three key roles of leadership – be a team-builder, a living symbol, and a buck-stopper
  • Get the right people on the bus – people of character, commitment, the right chemistry, and competence
  • Have a vision and make sure it is important, believable, distinctive and relevant
  • Focus, focus, focus
  • Have a realistic, linked strategic plan
  • Learn the most important word – integration
  • Use data wisely – to make decisions, face the truth, assess performance, clarify options, and segment messages
  • First build awareness and then generate responses
  • Execute – think daringly, execute steadily
  • Hustle – move fast and get it right!

PAY ATTENTION TO THIS

Resources for your reflective practice

I’ve recently received Garrison Keillor’s Good Poems (Viking, 2002), a compilation of the hundreds of poems he has included on his public radio-based “The Writer’s Almanac.”

I was referred to an interesting web source, Alternet.org, which has a slant of sorts but includes some otherwise not available material.  I was particularly pleased to read a piece by Bill Moyers (June 10, 2003) entitled “Acceptance of America’s Future,” which includes a reference to the good work of Jane Addams.

I have a brief essay entitled “Looking for Jane” that will appear in the September 2003 issue of Case Currents, the national magazine for those of us involved in advancing higher education.  It recounts our efforts here at Rockford to find our mentor and identity in our history.  Please see www.case.org later this month if you are interested.

Truth

New Rockford colleague, Stephanie Quinn, has recently reminded me of Emily Dickinson’s wonderful poem about truth – and of its implications for our leadership of the college.  It is especially relevant given our earlier discussion of communication and abundance.  Here is Dickinson with her familiar verse:

“Tell all the Truth but tell it slant—

Success in circuit lies

Too bright for our infirm Delight

The Truth’s superb surprise

As Lightning to the Children eased

With explanation kind

The Truth must dazzle gradually

Or every man be blind—“

It seems to me that every influential person in my life has known and practiced this lesson well.  May you know the superb surprise of truth.

 

Subscription information

Subscriptions to Notes are simple to establish.  Send me an email at president@rockford.edu, ask to be added to the list, and you will receive a confirmation from the mail server at Wabash College that you are on the list.  Please feel free to forward your email versions of Notes to others—they then can subscribe by contacting me.  The current and archive issues of Notes are available on-line at www.jgacounsel.com.

 Topics for the next issue (October 2003)

 ·                    Civic education

·                    High engagement philanthropy

·                    Legitimacy issues for leaders

 

(c) Paul Pribbenow, 2003