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Volume
Four, Number 6 (August 2003)
"What we have loved, others will love, and we will teach them
how."
–W.
Wordsworth, from "The Prelude"
NOTES FROM READERS
What you think
I’m a bit tardy this month as the beginning of the academic year
distracts me. This September
marks the 29th consecutive year in which I have been on a
college or university campus – hard to believe.
And I keep coming back – for reasons that are clear to me each
and every day: Students who need colleges and a world that needs our
students!
There were many
personal notes of empathy after my report in the June issue about our
commencement dust-up here at Rockford College.
Thanks for your thoughtful and insightful words – and for your
friendship. Things have
settled down, though occasionally there are opportunities to revisit the
issues raised by the commencement and aftermath.
We have organized a series of dialogues here on campus for the
next year, hoping to engage the issues of responsibility, public
discourse, and the role of colleges in a democracy.
I’ll report along the way.
A
couple of comments of general significance concerning the commencement.
Dwight Burlingame remarks that he is “reminded of the
importance of the strength of spiritual guidance during such times and
the great historical writers that have helped us interpret meaning in
our own lives.”
Friends
and former colleagues Ted Grossnickle and Kris Kindelsperger (who asked
that I turn Notes into a “book on tape” format!) disagreed with my
statement that the commencement provided “evidence that the
state of public discourse in our society is impoverished.” They
say instead, “As amateur history buffs, we were hard pressed to recall
a period in American history when the consideration of controversial
public issues wasn’t difficult. The impression that somehow what
happened at Rockford would not have happened in a different era seems
wrong to us. In fact, with cable TV and the internet there are, in
fact, many more ways in which public discourse can occur, not less.”
Good history lessons from all three.
Tom Boyle was
intrigued by the gift economy meditation in my June Notes.
He says the passage “struck a chord with (my) thinking this
time on scarcity and abundance, that “giving is the core of human
activity” and that we need to view giftedness (and gifts) through the
lens of abundance. I would extend your argument to cover
leadership as well. Our culture defines leadership so narrowly
that there is (it seems) a scarcity of competent people to lead.
If one can get an organization to free up its thinking a bit and
recognize the leadership gifts in all of its members, and release those
gifts, enormous creativity and energy are the result. A little
chaos as well, to be sure, but the juices do flow. It is one
of the reasons I left the academic world for my current role.”
And
finally, Gene Scanlan, on the same gift economy essay, says “I tend to
be one who believes that philanthropy (both good and bad) always
involves an exchange….The Council on Foundations published a book
(possibly still available online) called Cultures of Caring, and
in the book Mindy Berry, a colleague of mine, spoke of the American
Indian notion of philanthropy as being an exchange of honor between the
donor and the recipient. After interviewing hundreds of donors over the
years for feasibility studies, etc., I still believe that there is an
exchange that always occurs. That which is received by the donor can be
very tangible (a named building) or, in the other extreme, very
intangible (feelings of helping others, serving a cause, helping to
fulfill a mission). In most cases that I've seen it is the donor that
feels he or she has received the greater “gift”, even if it is not
in the form of what we all call recognition. There are two “i's” in
the word giving - I who give and I who receive - this means there is a
transaction or exchange. But in the best philanthropy it is a higher
order transaction that is focused on human values
and needs, not the products and things of the money economy.”
Occasionally,
I (or my colleagues) refer to items from previous issues of Notes.
If you have not been a subscriber previously, and wish to review
our conversations, past issues of Notes are available online at www.jgacounsel.com.
The website version of Notes also includes helpful hyperlinks to
sources for purchasing or subscribing to the various publications
mentioned in Notes. I
thank my friends at Johnson, Grossnickle & Associates for their
abiding support for our reflective practice.
REFLECT ON THIS
Defining
philanthropy in America
The abiding question
for the nonprofit sector in America seems to be definitional and
historical, i.e., who are we and who determines who we are and
how we are judged for our efforts?
I came to the work of
the nonprofit sector through my academic studies in social ethics.
I was intrigued and continue to be so, by the ways in which the
nonprofit sector enables our society to live out its moral aspirations
and values – for good or ill. It
is certainly messy business, as is all moral work, and it does not lend
itself to easy labeling or analysis.
Witness a series of
articles in recent months – from various perspectives – raising
questions about the sector, its definition and role, and how it might be
more effective.
The initial source of
the recent conversation was an article in Harvard Business Review
by former Senator Bill Bradley, Paul Jansen, and Les Silverman entitled
“The Nonprofit Sector’s $100 Billion Opportunity” (May 2003).
The article’s provocative claim was essentially this: By
reducing funding costs, distributing holdings faster, reducing program
service costs, trimming administrative costs, and improving the
sector’s effectiveness, more than $100 billion in savings could be
reaped and redirected to the important mission-based work of the
nonprofits. Who could argue
with that result?
Well, let me tell you
that the responses were fast and furious, and most argued in some form
or another what Eugene Tempel, director of the Indiana University Center
on Philanthropy, said well in The Nonprofit Times (August 1,
2003). His gist: Yes,
efficiency is all well and good, and the sector should work to get more
streamlined, business-like, and accountable, but the one-size-fits-all
analysis of Bradley and colleagues “largely ignores the fact that the
nonprofit sector is, and should be, more than a streamlined provider of
services. (They) fail to
acknowledge one of the primary tensions inherent in the nonprofit sector
– the need to balance pluralism and efficiency. . . . The diversity of
ideas and the rich texture of our culture owe much to donors and
nonprofits that span the spectrum of perspectives, purposes, sizes and
actions.”
This is fascinating
stuff and messy all around. It
calls for a historical perspective, it seems to me, one that reminds us
that the role of philanthropic activity and organizations in our country
has evolved through several eras and stages that can continue to teach
us all about the nature of common purpose and democracy.
I send you back to the work of the late Robert Bremner (American
Philanthropy, University of Chicago, 1987), and I also commend a
recent essay by K. Timothy Weidmann in the Marts and Lundy Counsel
(Summer 2003, www.martsandlundy.com)
entitled “Hail to Philanthropy! Reflections
on Philanthropy and American Culture.”
Weidmann’s good
essay reminds us that Americans have, during the past 200 years,
essentially invented the term ‘philanthropy’.
By invented, he means that we have socially constructed the
meaning of the word to meet the needs of a society with particular
values and aspirations. The
Greek source of philanthropy, meaning “to love humankind,” became a
shell of sorts for an evolving set of individual and institutional
responses to our national circumstances.
Weidmann traces some
of the history of philanthropy in America and then points to Lilya
Wagner’s helpful summary of the three primary forms of philanthropy in
our society today (from her book, Careers in Fund Raising, Wiley
and Sons, 2001):
-
Compassion
philanthropy – what many of us mean by ‘charity,’ good works
for those in need;
-
Individual
improvement philanthropy – large gifts to ‘improvement-type’
organizations like colleges, hospitals, and cultural organizations
– benefits accrue to those involved in the ‘improvement’ work
of the organizations;
-
Justice
philanthropy – philanthropy aimed at shaping social policy,
primarily undertaken by large foundations.
Weidmann’s point is
not to disparage (or overlook) the remarkable work that small gifts and
volunteerism make possible in support of lots of worthy causes.
Rather, he reminds us that the evolving agenda of philanthropy
includes all of these various forms of philanthropy – and in that way,
philanthropy and the culture it has engendered in America are genuine
partners in the work of democracy.
I am thinking and
writing a good bit these days about just that issue – how philanthropy
and democracy are linked – and though I don’t have any final
conclusions, I certainly have found how rich and wonderful and messy it
all is. And for that reason,
efforts (even by distinguished scholars and public servants) to
prescribe overarching recommendations to make the work of the
philanthropic sector more efficient and effective will strike many as naïve,
if not wrong-headed. History
is a wonderful tonic for our 21st century aspirations.
A commonplace
on strangers
I have long been intrigued by the concept of “strangers,” and by
extension the nature of civic relationships we have in a democracy.
I see too many attempts in marketing campaigns and management
books to make us all feel like a big happy family, pseudo friends at
best. Instead, I believe
that we need to face the fact that we live in a world with strangers and
then take seriously the important work of navigating our lives together
when we don’t really know much about our fellow travelers.
I have collected
various books and sayings over the years on strangers and offer this
commonplace of provocative and insightful words from my teachers.
“Likewise when a
foreigner, who is not of your people Israel, comes . . . .and prays
toward this house, then hear in heaven your dwelling place, and do
according to all that the foreigner calls to you….that they may know
that your name has been invoked on this house that I have built.”
(Hebrew scriptures, 1 Kings 8:41-43)
“As they came near
the village to which they were going, (the stranger) walked ahead as if
he were going on. But they
urged him strongly, saying, ‘Stay with us, because it is almost
evening and the day is now nearly over.’
So he went in to stay with them.
When he was at the table with them, he took bread, blessed and
broke it, and gave it to them. Then
their eyes were opened, and they recognized him . . .”
(Christian scriptures, Luke 24: 28-31)
“In a civilized
society (a man) stands at all times in need of the co-operation and
assistance of great multitudes, while his whole life is scarce
sufficient to gain the friendship of a few friends.” (Adam Smith)
“Our needs are made
of words: they come to us in speech, and they can die for lack of
expression. Without a public language to help us find our words, our
needs will dry up in silence. It
is words only, the common meanings they bear, which give me the right to
speak in the name of the strangers at my door . . . Without the light of
language, we risk becoming strangers to our better selves . . .”
(Michael Ignatieff)
“. . . the public
is all those people, those strangers, who share his territory . . .
engaging his intellect, his imagination, his emotions.
The public is the human world of which he is a part and on which
he is dependent, a world which brings color and texture to his life,
energizes and educates him, enlarges and enlivens his human experience .
. . . Despite the fact that we are strangers to one another—and will
stay strangers for the most part—we occupy a common space, share
common resources, have common opportunities, and must somehow learn to
live together.” (Parker
Palmer)
“In the sustained
absence of a healthy and vigorous informal public life, the citizenry
may quite literally forget how to create one.
A facilitating public etiquette consisting of rituals necessary
to the meeting, greeting, and enjoyment of strangers is not much in
evidence in the United States.” (Ray
Oldenburg)
“Amy Vanderbilt’s
New Complete Book of Etiquette (1962) contains not a single
reference to proper behavior in the world of strangers.”
(Lyn Lofland)
“People must take a
modicum of public responsibility for each other even if they have no
ties to each other. This is
a lesson nobody learns by being told.
It is learned from the experience of having other people without
ties of kinships or close friendship or formal responsibility take a
modicum of public responsibility for you.”
(Jane Jacobs)
“We are learning
that a standard of social ethics is not attained by traveling a
sequestered byway, but by mixing on the thronged and common road where
all must turn out for one another, and at least see the size of one
another’s burdens.” (Jane
Addams)
If
you don’t know the kind of person I am
and
I don’t know the kind of person you are
a
pattern that others made may prevail in the world
and
following the wrong god home we may miss our star.
(William
Stafford)
A people sometimes
will step back from war;
elect an honest man;
decide they care
enough, that they
can’t leave some stranger poor.
Some men become what
they were born for.
(Sheenagh Pugh)
“When hope includes
care for others, the self enlarges, grows generous.
The spirit increases.” (Martin
Marty)
I welcome your additions to
this admittedly unfinished project.
PRACTICE THIS
Practicing
abundance
I spend a good bit of
my time seeking to understand and practice the work of abundance in my
life. As I share this work
with others, though, I often find that I am unable to translate for them
what I find so compelling about abundance as a way of life.
My usual source for inspiration – the story of the “Feeding
of the 5000,” found in Mark’s gospel (6: 30-44) – often connotes
for those who know it some sort of supernatural moment when the bread
and fish are multiplied. I’ve
long believed that the miracle in that story is in Jesus’ insightful
regrouping of the crowd, denying the disciples’ efforts to send the
people away or to pool their own funds to feed the crowd, and
recognizing that when the situation is impersonal or lacks a certain
trust level, people will hide what they have instead of offering it for
general use. When he divides
the crowd of 5,000 into groups of 50 and 100, there are occasions for
personalizing and trust building that lead people to share what they
have with others – and there is more than enough to go around, as the
story goes. It is a miracle
– it may even be divine – but it’s a very real and concrete way of
living that we can seek to emulate.
I have been
interested lately in other ways that abundance is understood and
practiced in our world today. Three
recent ideas seem to me helpful as we seek to live abundantly in a world
defined by scarcity.
The commons
His recent article in
The Nonprofit Quarterly (Summer 2003) reminded me of the good
work of Roger Lohmann, whose 1992 book The Commons: New Perspectives
on Nonprofit Organizations and Voluntary Action (Jossey-Bass) was
well received and influential.
Lohmann argues for
the concept of “the commons,” a set of ideas and practices that
“offers a powerful way to explain the unique mission and role of
nonprofit activity.” Commons
theory suggests five characteristics or attributes for the commons:
- Free
and uncoerced participation
- Common
or shared purpose or mission
- Jointly-held
resources or endowment
- Participation
that involves a sense of mutuality
- Social
relations that are characterized by justice or fairness
There is much to
explore here – I recommend Lohmann’s book or Garrett Hardin’s
classic essay, “The Tragedy of the Commons” (Science 162,
1968), if you would like to know more – but I think the most valuable
aspect of Lohmann’s work is the notion that the commons is a way of
looking at the world that is the foundation for abundance.
“The actual
experience of mutuality is one that no single individual or organization
can create. Commons occur
only when people do things together that none of them could do alone.”
The first step is imagining that working together is the only
way.
Collaboration
The Center of
Philanthropy at Indiana University has recently published a fine essay
by Luana Nissan and Dwight Burlingame entitled “Collaboration Among
Institutions: Strategies for Nonprofit Management Education Programs”
(2003). Though the essay has
a specific focus for its exploration of collaboration, the general
themes it raises are relevant to all human efforts to work together to
achieve abundant results.
Nissan and Burlingame
summarize several areas of activity and focus that comprise
collaboration, and they point to obstacles and opportunities in pursuing
collaborations.
- Be
self-reflective (personally and organizationally) about your reasons
for collaborating – we aren’t necessarily taught to collaborate
in our society, so be sure that you think carefully and discuss
widely what it is that a collaboration means and might accomplish
- Recognize
the importance of partnering relationships and the personal dynamics
involved in collaborations – collaborative relationships must be
managed carefully.
- The
leadership of collaborations is critical to their success –
leaders must accept their important role in networking for the new
collaboration and being an advocate for its success.
- All
factors of a collaboration intersect in the planning and
implementation of the effort – don’t leave anything to chance
- Open
and frequent communication among all partners is crucial – candor,
transparency and inclusive dialogue must be the norm
- Resources
are at the heart of any collaboration – create contexts for
responsible sharing of resources, build trust, build a strong case
for participants to share openly
- Collaborative
efforts should have results that can be noted, celebrated, and
continued – the collaboration is a means to an end and a genuinely
successful collaboration will create something that lives on
For another fine
source on collaboration, see Michael Winer and Karen Ray’s Collaboration
Handbook: Creating, Sustaining and Enjoying the Journey (Amherst
Wilder Foundation, 1994). See
also James Austin’s article, “Strategic Alliances, in
the Summer 2003 issue of Stanford Social Innovation Review.
It isn’t easy, but
it’s the only way!
Communication
Ted Grossnickle,
writing in a recent issue of Common Work: Occasional Notes on Issues
and Trends in Philanthropy (August 2003), suggests that effective
communication is a key to successful leadership in philanthropy.
I would suggest that the points he makes apply as well to the
work of abundance. Good
leaders, he says, “innately understand what they must do with certain
information to do their jobs effectively.
They know intuitively what must be shared with the group and what
must be selectively shared – and with whom.
Most importantly, they screw up their courage a notch or two and
go sit down and talk with someone when the time and situation calls for
it.”
This “lost art”
of communication does not come easily to those of us who seek to live
abundantly. The role of
communication in building trust must not be taken for granted and
Grossnickle suggests several concrete questions we might use as guides
to knowing that we are setting a foundation for the work of abundance:
- Does
everyone understand the vision for our organization – and the
differences between vision (aspirations for the next several years),
mission (unchanging core ideology), and goals (shorter term
expectations)?
- Does
each individual understand what he or she must do to achieve the
goal?
- What
am I doing to help other understand the message?
Listening well is critical.
- Does
the message need to be presented in different ways – the how of
communication is as important as the why?
- Is
the information others need truly confidential (or do we only want
to believe it so) – or are there ways that we can let others in on
the broad and deep picture, making it possible to engage them in
generating ideas and deeper involvement in the work of our
organization?
Helpful insights in
the daily and difficult work of living abundantly in a world where
scarcity too often dominates our common perspective, our willingness to
collaborate, and our abilities to communicate.
The charge(s)
we lead and stories we tell
Paul Danos, the dean at the Tuck School of Business at Dartmouth
College, was quoted in Fast Company (September 2003) responding
to the question: What is the most important thing you have recently
learned? A wonderful
question to ponder – it was posed to him because it is a question on
the Tuck admissions application.
Danos answers,
“Progress cannot happen without a good narrative…I learned how
powerful the well-communicated idea can be as a tool to inform new
directions and inspire new energy. Leadership
is an unbelievably hard communications job.
You must have a firm grasp of your competitive environment,
encapsulate the spirit of an organization, package it in strategic
statements, and then emphasize those statements repeatedly, so that the
message becomes part of the conversation.”
I have learned a good
bit about the importance of good narratives from Bob Sevier, who
consults and writes about colleges and universities.
He draws together various sources to posit this list of effective
leadership traits – each of which helps us to focus on telling stories
more persuasively:
- Recognize
the three key roles of leadership – be a team-builder, a living
symbol, and a buck-stopper
- Get
the right people on the bus – people of character, commitment, the
right chemistry, and competence
- Have
a vision and make sure it is important, believable, distinctive and
relevant
- Focus,
focus, focus
- Have
a realistic, linked strategic plan
- Learn
the most important word – integration
- Use
data wisely – to make decisions, face the truth, assess
performance, clarify options, and segment messages
- First
build awareness and then generate responses
- Execute
– think daringly, execute steadily
- Hustle
– move fast and get it right!
PAY ATTENTION TO
THIS
Resources for
your reflective practice
I’ve recently
received Garrison Keillor’s Good Poems (Viking, 2002), a
compilation of the hundreds of poems he has included on his public
radio-based “The Writer’s Almanac.”
I was referred to an
interesting web source, Alternet.org, which has a slant of sorts but
includes some otherwise not available material.
I was particularly pleased to read a piece by Bill Moyers (June
10, 2003) entitled “Acceptance of America’s Future,” which
includes a reference to the good work of Jane Addams.
I have a brief essay
entitled “Looking for Jane” that will appear in the September 2003
issue of Case Currents, the national magazine for those of us
involved in advancing higher education.
It recounts our efforts here at Rockford to find our mentor and
identity in our history. Please
see www.case.org later this month if
you are interested.
Truth
New Rockford
colleague, Stephanie Quinn, has recently reminded me of Emily
Dickinson’s wonderful poem about truth – and of its implications for
our leadership of the college. It
is especially relevant given our earlier discussion of communication and
abundance. Here is Dickinson
with her familiar verse:
“Tell all the Truth
but tell it slant—
Success in circuit
lies
Too bright for our
infirm Delight
The Truth’s superb
surprise
As Lightning to the
Children eased
With explanation kind
The Truth must dazzle
gradually
Or every man be
blind—“
It seems to me that
every influential person in my life has known and practiced this lesson
well. May you know the
superb surprise of truth.
Subscription
information
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Topics for the next issue (October 2003)
·
Civic education
·
High engagement philanthropy
·
Legitimacy issues for leaders
(c) Paul Pribbenow,
2003
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