NOTES FROM THE

REFLECTIVE PRACTITIONER by Paul Pribbenow, Ph.D.

Volume Four, Number Five (June 2003)

"What we have loved, others will love, and we will teach them how."

–W. Wordsworth, from "The Prelude"

NOTES FROM READERS  

What you think

Hope your summer goes well, friends – we’ve had a bit of excitement here in the past few weeks, as you’ll read about below!

Friend Kevin Osborn, who manages engineers and other professionals, responded to my notes about democracy and the workplace with these cogent thoughts:

(There) seems to be a balance between three elements of an effective organization.  One, the reality that there is an organizational structure and the associated authority to make decisions.  Two, decision making comes in many styles (such as consultative and delegative) and doesn't have to be authoritarian.  And three, effective decisions need an open communication to get the right information to the right people.  I observe many employees struggle with the balance of these forces.  Symptoms that I have seen include: 

  • The presence of authority seems to restrict information flow, especially upwards.

  • Decision-making is often treated as inherently authoritarian.

  • Limited sharing of information unless specifically asked to do so.

  • Little emphasis placed on suggesting a course of action and influencing the decision.

  • Not recognizing that the person with the authority to make a decision is not necessarily the same as the person with the best information.

  • Decision makers not making the effort to consult with others.

I have been working on changing the culture to one of more participation in planning and decision-making.”  And as he concludes: “a similar set of behaviors show up in wide range of organizations (and probably anytime that . . . humans attempt to work together).”  So right, I think.  Good luck, Kevin.  

Graduate school colleague and friend, Stewart Herman, who teaches ethics at Concordia College, wrote that Concordia has its students read the William Cronon essay on liberal education (“Qualities of the Liberally Educated Person,” referenced in last issue’s notes on liberal arts and professions) in “their intro to liberal arts course (there called ‘Principia’) as part of our effort to educate them about the kind of education they have innocently signed on for . . . I like to think it is received as an invitation to listen, connect, etc.”  

 

I also was happy to receive several notes from readers who said that last issue’s reflections on eight steps to integrity and generating hot ideas were especially timely and helpful with ongoing projects.

Occasionally, I (or my colleagues) refer to items from previous issues of Notes.   If you have not been a subscriber previously, and wish to review our conversations, past issues of Notes are available on-line at www.jgacounsel.com.  The website version of Notes also includes helpful hyperlinks to sources for purchasing or subscribing to the various publications mentioned in Notes.   I thank my friends at Johnson, Grossnickle & Associates for their abiding support for our reflective practice.

REFLECT ON THIS

Reflections on an unexpected firestorm

It would have taken some effort on your part to avoid the news accounts of the recent Rockford College commencement and the controversy that was stirred nationally and internationally by the response of the audience to our speaker, Chris Hedges, the author and New York Times reporter.  If you want to read about the entire incident, please visit our website (www.rockford.edu), which has a good sampling of press accounts and so forth.

As you recall from my last Notes, Hedges is the author of War is a Force that Gives Us Meaning, a fairly persuasive account of the role that war plays in human history and experience.  I invited him to give the commencement address and expected him to talk about war.  His address began with a series of strong statements, critical of U.S. policy in Iraq.  Shortly thereafter, audience members began to shout and blow air horns to drown him out.  Someone pulled the microphone plug twice.  After the first sound system failure, I appealed to the audience to let him speak, honoring our abiding commitments to academic freedom and civil discourse.  After the second time, Hedges and I agreed that he would draw his remarks to an end, as the situation was getting fairly violent.  He did, and we continued with our commencement exercises.  Hedges was whisked away by our campus safety staff.

What has happened since is quite remarkable.  In addition to the natural responses of those who actually were present for the ceremony – many were hurt and upset by the speech, by the distraction, by the fact that people wouldn’t listen respectfully, and so forth – the event became a cause celebre in a raging national debate about war, about the role of colleges in society, about various ideological positions on public discourse.  The local newspaper became the primary source for national news and received more than 400,000 hits a day on its website for five or six days running (usual daily traffic is 50,000 hits).  The story appeared in most media outlets – 12 minutes on Rush Limbaugh (you can imagine what he said), national stories on NPR, international coverage through the BBC, an editorial in the Wall Street Journal (“The Rockford Fouls” – get it?), and lots of syndicated columns.  At least they spelled my name right!

As I step back and take a moment to reflect, three themes begin to take shape:

(1)  I did not intend for Hedges’ speech to be controversial – in other words, I wasn’t trying to provoke a commencement audience.  Given that I did – and to this extent – I need to take personal responsibility for the fact that I may have underestimated just how volatile a topic war is, especially when we are still engaged in Iraq.  I also need to realize that the politics of Northern Illinois and Rockford probably mean that anyone from the New York Times may be suspect and that some of the response can be linked to the emotions middle Americans sometimes have when confronted with an Eastern media perspective that doesn’t jive with their views of the world.  I also need to be concerned about the issues this raises for a college community that is evolving in its sense of mission and vision.  Some of this is an organizational maturity issue – are we ready to take on this sort of controversy and use it constructively as a teaching tool as well as an opportunity to engage the wider public in important conversations about important issues?  I fully accept the responsibilities I have for what happened during our commencement and for what we need to do as a college going forward.

(2)   It is frightening to review various responses to the audience reaction to Hedges speech.  There are faculty members from a variety of institutions who actually have written saying that we taught our students to be critical thinkers – and that the disrespectful response to the speech was critical thinking at work!  From across the country I received emails and letters applauding the audience for shouting down someone who clearly was wrong (from their perspective).  Wow.   (I also had plenty of responses applauding us for choosing the speaker and for allowing him to continue to speak despite the interruptions.)  For me, though, the issue of what Stephen Carter calls the “etiquette of democracy” demands that we look at this incident as evidence that the state of public discourse in our society is impoverished.  Carter argues in his Civility (Basic Books, 1998) that democracy demands (among other things) that: (1) Our duty to be civil to each other does not depend on whether we like each other or not; (2) Civility requires that we listen to others with knowledge of the possibility that they are right and we are wrong; and (3) Civility values diversity, disagreement, and the possibility of resistance, and therefore we must not use education to standardize our children!  Jane Addams herself was viciously criticized for an anti-war speech she gave at Carnegie Hall in 1915.  How we use this incident to address the possibility of civil public discourse strikes me as a central challenge to our role as a liberal arts college dedicated to the Addams legacy

(3)   Finally, I also have to admit that this has been a great deal of fun.  Our college has become the center of a major national and international story.  As one local columnist suggested, “THIS IS THE BEST thing to happen to this community since . . . well, since they first put those hilarious School Board meetings on cable television. The Rockford College graduation had everything — left-wingism, right-wingism, pseudo-patriotism, shouting, tears, foghorns, rude interruptions, a palpable sense that violence might break out at any moment. It was wonderful.” And he continues, “Look at what’s happened. Pribbenow and Hedges have put Rockford and its little liberal arts college on the map. They have started great de-bates, here and elsewhere, over freedom of speech, academic freedom, war, peace, journalism, patriotism, history and a host of other matters. They also have evoked memories of Jane Addams, the most celebrated of Rockford College alums, who was no stranger to controversies far more heated than this one.”  I think this is what college is supposed to be about, and though I couldn’t have imagined what might happen during our annual commencement ceremony, in retrospect I must say that I am delighted to be part of an institution that is struggling with big issues.

A meditation on philanthropy as a gift economy

I once heard a speaker at a national fundraising conference suggest that the philanthropic community needs a new mythology for its work.  It was one of those conference moments that changed my life.

What did the speaker mean by a new mythology?  One way to think about a myth or mythology is that it provides a guiding and shaping story for human activity.  The speaker’s point was that the dominant myth of contemporary American society is that of capitalism – it’s about a free market driven by supply and demand.  It’s also about money – about who’s got it and who doesn’t.

Those of us who have devoted our professional lives to the work of philanthropy know well how this dominant myth of American life has an impact on our work.  We set fundraising goals based on market analysis.  We talk about the philanthropic marketplace.  We more and more write contracts and complete philanthropic transactions with our donors.  We are told it’s all about money – who’s got it and who doesn’t.

Why a new mythology for philanthropy?  Perhaps because when we are subsumed under the capitalist myth, we lose sight of why we do what we do.  We forget about genuine mission-based work.  We focus on individual wealth and capacity, and not on what is possible when humans gather around common purpose.  We become greedy.  We forget how to love humankind – to be philanthropic.

It strikes me that the call for a new mythology for philanthropic work is more urgent than ever.  I don’t mean to be naïve about the economic nature of our lives.  Capitalism has been very, very good for us.  But I believe that the economic times raise up for us on a daily basis the pathologies of relying solely on a capitalist mythology to guide and shape our lives.  The Enrons and Worldcoms of our world show us what happens when there are no countervailing myths to balance our greed.  The wringing of hands over stock market upheavals leads all of us to share something of a bunker mentality when it comes to the state of our economic lives.  The tyranny of budget shortfalls distracts us from our real businesses, our missions to do good work in the world.

A gift economy

So, what might we consider as a new mythology for philanthropy?  There are many options, but I am especially intrigued by the metaphor of philanthropy as a gift economy.  University of Dayton philosopher Marilyn Fischer suggests that philanthropy as a gift economy “will help us keep track of the purpose of philanthropy and how it functions.” 

Political ethicist Jean Bethke Elshtain adds that “In the money economy’s (her term for capitalism) world of calculation of marginal utilities, giving of one’s time and self makes little sense…but from the perspective of a gift economy, one is enhanced…through the giving of time and self.”

I want to suggest three important insights about philanthropy that come from the gift economy mythology and that might help provide balance to our philanthropic language and practices.

The value of contributions

In a gift economy, we focus on contributions.  In a money economy, we value possessions.  It is an important distinction that has implications for the work of philanthropy.

We talk daily about contributions to our organizations.  We count on the gifts of time, talent, and treasure to sustain our work.  Our donors may well be pleased that they are able to contribute (for all the reasons we know they do), but they often view those contributions as taking away from the income, assets, and time they have accumulated.  And in the money economy, to give away is to diminish my possessions – no matter how righteous and compelling the cause.

The important message in a gift economy is that we are gifted beings, and that the cycle of giving is at the core of human activity.  Since we have been given these gifts, we have the obligation to keep giving them as part of the cycle.   This is not to say that there aren’t plenty of “enlightened givers,” as my colleague Jerry Panas calls them, who believe that giving is an obligation of wealth.  Again, though, the focus—even for these good people—is on the possessions that motivate giving rather than the gifts they are expected to pass on.

As fundraisers, we are charged with encouraging and sustaining this cycle of giving.  One of the ways we do this is by acknowledging the value of contributions.  That is a simple but profound notion about our work in philanthropy.  Of course we acknowledge gifts – with thank you letters, special events, personal calls, and so forth.  But in the gift economy, acknowledgment takes on a much more expansive meaning.  When we acknowledge contributions, we recognize the very nature of our donors – we encourage them to take pride in their gifted selves.

The lens of abundance

In the gift economy, we join a culture of abundance.  In the money economy, we are too often fixated on the scarcity of resources.  When we see what we have as gifts to be given instead of possessions we have acquired, we will look for opportunities to enhance our gifts instead of cautiously parceling what we believe we need.

Not a day goes by when I am not confronted with someone’s anxiety about scarce resources.  I don’t have enough time, enough money, enough volunteers, and so on.  You know what I mean.  Many of us look at the world through a lens of scarcity and thus interpret our lives as missing something.

In a gift economy, we join our gifts with those of others, contributing to the common work of philanthropic organizations.  Our focus is on how our gifts can be multiplied and leveraged by imaginative and entrepreneurial philanthropic efforts. 

For example, elementary students at a local private school started to save pennies to help a museum build a new dinosaur exhibit.  They quickly realized that taking the message and the campaign to other schools in the area could enhance their good efforts.  Now there are hundreds of school children in our community saving their pennies to give to the museum.  The founding members of the campaign could have kept the idea to themselves, but they joined their gifts with others to build something they never would have been able to accomplish on their own.  That is abundance, and it flies in the face of a society that values hoarding ideas and possessions.

I find it increasingly frustrating to be told by someone that his or her organization is having tough philanthropic luck because of the state of economy.  When I begin to probe about those results, I often find that the genuine work of philanthropy has not been done by the organization.  Relationship building, philanthropic partnerships, innovation and accountability – hallmarks of good philanthropy and a culture of abundance are missing.  The state of the economy simply is an excuse for a perspective of scarcity.

Abundance is not some sort of supernatural miracle (though it may be another sort of miracle!).  Abundance comes with the work of relationship building, of responsible and entrepreneurial use of resources, and of partnerships and collaborations.  Abundance is a way of looking at the world, making decisions, and executing good and responsible plans.

The good steward

The mythology of philanthropy as a gift economy also points to clear roles for those who participate in the gift economy.  Those who have been given much are expected to give much in return.  We are called to be good stewards of gifts that don’t belong to us in the first place.  And that is a radical idea, to be sure.

Reinhold Niebuhr, the 20th century theologian, once wrote an essay criticizing churches for turning stewardship into just another fundraising campaign.  It is an important criticism.  Bill Gates and Ted Turner may well be good stewards of their possessions (and very generous to boot), but stewardship in a gift economy is not about taking care of my own stuff – it’s about taking care of gifts I have been given.

I find the notion of stewardship such a rich way of thinking about citizenship and leadership in a gift economy.  Stewardship is a way of life.  It defines our relationships to others, our responsibilities to serve, and our obligations to be accountable for the gifts we both give and receive.

As fundraisers, our roles as good stewards extend beyond the typical responsibilities we have for ensuring that recognition and investment policies are sound.  We have the privilege to find ourselves in relationships and circumstances where valuable contributions are being made and abundance is being practiced.  Our role is to ensure that the virtues of a gift economy are practiced well – generosity, compassion, mutuality, and gratitude characterize a healthy gift economy.  Fundraisers become moral educators and facilitators as we help others tend their gifts well.

Our daily lives in philanthropic organizations will never fully reflect a gift economy.  Threads of the market economy will always be an important part of our work.  The genius of a new mythology for philanthropy, however, is found in how the new guiding and shaping story changes the terms of our work and sets new horizons and aspirations for the future. 

Philanthropy as a gift economy is one compelling and radical way we might begin to reflect in our work the commitments we share to a world that ought to be much more about contributions than possessions.

PRACTICE THIS

Practicing in a gift economy

A recent issue of Gonser Gerber Tinker Stuhr’s Bulletin on Public Relations and Development for Colleges and Universities (May 2003) has some good tips for how to strengthen advancement programs even in the midst of a challenging economic and social landscape.  I think the suggestions go to heart of my suggestion that a gift economy perspective requires more strategic, imaginative, and steady philanthropic practices.

  • Remain focused on your mission and motivation of donors – if people believe in the organization and its work, they will give no matter what is happening in the world
  • Strengthen accountability to stakeholders and the public – build trust by pursuing accountability and telling your story more effectively
  • Emphasize efficiency of operations – show how you are stewarding the resources you have been given
  • Display strong organizational leadership – integrity, planning, initiative, inspiration and high standards are the order of the day
  • Increase donor involvement – look for new and imaginative ways to keep donors connected and engage
  • Nurture relationships – at the heart of philanthropy are the relationships that are open, consistent, trusting, and personal.

Good, basic advice for all times.

Keeping track

My Notes have become a very meaningful way for me to keep track of the dynamics and perspectives that evolve from my professional life.  I trust that you have found your own ways to document the incidents, relationships, emotions, and thoughts that come from your experience.

Art Dykstra, who is editor in chief of the journal Perdido (Leadership with a Conscience) suggests in the Spring 2003 issue that we all should keep what he calls a “Leemer Log.”  Leemers are those instinctual feelings we have when we encounter a situation, meet a person, experience something that strikes us as not exactly right (for some reason).  Coined by aviators to describe feelings that “something is not quite right, but you can’t put your finger on it,” leemers, according to management writers Karl Weick and Kathleen Sutcliffe (Managing the Unexpected, U. of Michigan, 2001), must be trusted.  It is too easy to let your head overrule your gut.

Dykstra points to a variety of situations – e.g., hiring someone who has the right credentials, but something feels wrong – that demand we take our leemers seriously.  He suggests that we all keep a leemer log to document all those “not quite right” feelings – we might discover some unexpected lessons about ourselves.

PAY ATTENTION TO THIS

Resources for your reflective practice

I’ve subscribed and received the first issue of Stanford Social Innovation Review, which promises (if the first issue is an example) to be a substantive and challenging source of information and reflection on the work of nonprofits.  I especially found Robert Sutton’s article on “Sparking Nonprofit Innovation” helpful.  For subscription information, visit www.ssireview.com.

Reader and colleague Marilyn Fischer, who teaches philosophy at the University of Dayton (whose work on ethics in fundraising we have discussed in past issues) has recently published a new book on Jane Addams.  It is entitled On Addams (Wadsworth, 2004) and is part of a series from Wadsworth Publishing that seeks to translate the life and work of philosophers for lay audiences.  An elegant summary of Miss Addams’ work on education, philanthropy, and peace issues.

Forces for good

In the midst of the recent hubbub on campus, things got pretty nasty for me as much of the anger about the commencement incident and related issues became personal attacks.  I was surrounded by lots of good family and friends whose support and encouragement was a welcome embrace.

I happen to be reading Geffrey Kelly and Burton Nelson’s new book on Dietrich Bonhoeffer, entitled The Cost of Moral Leadership: The Spirituality of Dietrich Bonhoeffer (Eerdmans, 2003) and found this poem by Bonhoeffer especially helpful as I made my way through the darkness – he wrote it during his last days in a Nazi prison as a word of thanksgiving for the support of friends and family.

By the Powers for Good (excerpts)

December 19, 1944

The forces for good in wonder surround us,

Through faith and peace they’ll guard and guide.

And so these days with you I’ll live,

With you, my friends, a new year abide.

****

But should you tend your cup of sorrow,

To drink the bitter dregs at your command,

We accept with thanks and without trembling,

This offering from your gracious, loving hand.

****

When now the silence spreads around us,

O let us hear the sounds you raise,

Of world unseen in growth abounding,

And children chanting hymns of praise.

 

The forces for good surround us in wonder,

They firm up our courage for what comes our way,

God’s with us from dawn to the slumber of the evening,

The promise of love at the break of the day.

 

 

Subscription information

Subscriptions to Notes are simple to establish.  Send me an email at paul_pribbenow@rockford.edu, ask to be added to the list, and you will receive a confirmation from the mail server at Wabash College that you are on the list.  Please feel free to forward your email versions of Notes to others—they then can subscribe by contacting me.  The current and archive issues of Notes are available on-line at www.jgacounsel.com.

Topics for the next issue (August 2003)

·   An essay on abundance and partnerships

·   A commonplace on strangers  

(c) Paul Pribbenow, 2003