Notes for the
Reflective Practitioner

by Paul Pribbenow, Ph.D.

Philanthropy is a journey. 

Let JGA be your guide.

Johnson, Grossnickle and Associates LLC
PO Box 576
Franklin, IN  46131
317.736.1985
Fax 317.736.1983
jga@jgacounsel.com

 

Volume Three, Number Four (April 2002)

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 "What we have loved, others will love, and we will teach them how."

(W. Wordsworth, from "The Prelude")

 NOTES FROM READERS

 >>What you think<<

You will note from my email address that I am now in residence at Rockford College.  Things go well…I’m having fun.  My thanks to all of you who sent along your congratulations and good wishes on my new position – it will be a fine adventure.  I am grateful to the computer folks at Wabash College, who have given me permission to keep our list on their servers (at least for the time being).  Please send any replies or requests to me at paul_pribbenow@rockford.edu, even though our list name still bears the wabash.edu suffix.

As I look at the contents of this issue of Notes, I can’t help but reflect on how what I am reading and thinking about in preparation for my new role has shaped what I wish to share with you.  Bear with me if my focus is a bit more targeted than usual – let me know whether or not you think I’m headed in the right direction.  You can be my “kitchen cabinet.”

I think that this glimpse into contemporary theologian-historian Patrick Henry’s book, The Ironic Christian’s Companion, as excerpted by Martin Marty, offers a motto of sorts for our efforts at reflective practice: Henry’s mother-in-law, saying grace before a meal in which she meant to ask God to ‘make us ever mindful of the needs of others,’ asked God instead to ‘make us ever needful of the minds of others.’  I thought her prayer a helpful and appropriate reminder that reflective practice is common work.

My family, which has a longstanding tradition of bowling (together) each Christmas, will appreciate this tidbit: From a National Public Radio listener, as reported on Weekend All Things Considered (February 10, 2002).  Life lessons I learned from bowling…(1) Always take turns; (2) Splits happen; (3) Your ball may go in the gutter – which is not a good thing – but the ball always is returned to you and you get another chance; (4) You can switch lanes but it won’t make any difference – you need to correct your mistakes where you are; and (5) You can stand on the left or the right!

Occasionally, I (or my colleagues) refer to items from previous issues of Notes.   If you have not been a subscriber previously, and wish to review our conversations, past issues of Notes are available on-line at www.jgacounsel.com.  The website version of Notes also includes helpful hyperlinks to sources for purchasing or subscribing to the various publications mentioned in Notes.   I thank my friends at Johnson, Grossnickle and Associates for their abiding support for our reflective practice.

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REFLECT ON THIS

>>Leadership and inner work<<

As is clear from past issues of Notes, I am a great fan of Parker Palmer, whose writing on education, vocation, and public service is visionary.  In a recent issue of Leader to Leader (Fall 2001), Palmer sat for an interview with management consultant, L. J. Rittenhouse, who asked some tough questions about Palmer’s positions on leadership.  Let’s listen in. 

Rittenhouse: Examining one’s life requires one to pay attention to emotions and feelings, as well as to one’s thoughts and intellect.  Aren’t leaders supposed to restrain their personal realities to be effective?

Palmer: No, the best leaders work from a place of integrity in themselves, from their hearts.  If they don’t, they can’t inspire trustful relationships.  In the absence of trust, organizations fall apart.

Rittenhouse: I’m not sure I agree with your observation.  I’ve seen plenty of businesses where leaders are not endowed with the ability to inspire trust and their organizations aren’t falling apart.

Palmer: As the great jazz saxophonist Charlie Parker said, “If it ain’t in your heart, it ain’t in your horn.”  We can hear the horns everywhere, but if they’re not being played from the heart, then certain negative consequences follow.  I know from experience inside corporations and large-scale organizations that everybody is sizing up the leader and asking, “Is this a divided person or a person of integrity?  Is what we see what we get?  Is he the same on the inside as on the outside?”…When the answer is, “No…” then things start to fall apart…I have just described an unsafe situation…and what do people do in unsafe situations?  They start hiding out.  They start faking it.  They start giving less of what they have to give.  They start playing it close to the vest.  An organization may “work” under these conditions but simply cannot function at anywhere near full effectiveness…

Rittenhouse:  So even if I accept this expanded view of the heart, what do you say to those who see power resulting from control and domination?

Palmer:  Look at history…history shows again and again how people who might be regarded as “weak” have used the power of the human heart.  History shows how they have taken hope and vision on the one hand and anger and fury on the other to create real and massive transformation…How did (Nelson) Mandela, (Vaclav) Havel, and (Rosa) Parks decide to live “divided no more”? I believe they all came to understand that no external punishment could possibly be worse than the punishment we impose on ourselves by conspiring in our diminishment. 

Rittenhouse:  A lot of people see leaders as disconnected, because to survive they need large egos.  If leaders are caught up within their own egos, how can they be open to differences in people and in their world?

Palmer:  I don’t think they can.  Having a big ego is actually antithetical to both leadership and survival.  I think a particular vulnerability makes relationships possible—especially with otherness…Great leaders make themselves vulnerable to a wide range of voices, especially to those who don’t fit their preconceptions…When I’m sitting with someone whose worldview is not familiar to me and who therefore seems threatening to my ego because I don’t get it, there’s a lot of inner work to be done simply to calm myself and say, “Stay open, listen, don’t rush to judgment, and ask good questions that will evoke this person further.  Try to understand.”… That’s spiritual discipline.  It has nothing to do with floating off into some other dimension.  It has a lot to do with getting your feet more firmly on the ground in the real world.

There’s much more to the interview, which I encourage you to read.  Suffice to say that Palmer’s vision of the interrelatedness of inner work, leadership, and relationships/ organizations of integrity is much on my mind these days – and I hope on yours as well.

>>Gandhi and political engagement<<

Rockford College is known in part for its strong commitment to service learning, linking classroom work with service in the community.  The college is a longtime member of Campus Compact, an organization that supports service-learning initiatives on college campuses around the country.  A recent issue of “Campus Compact Reader: Service Learning and Civic Education” (Fall 2001) includes a fascinating essay entitled “Political Engagement and Service-Learning: A Gandhian Perspective” by Dilafruz Williams, a professor at Portland State University.

Williams suggests that Mahatma Gandhi offers us a set of abiding principles and perspectives that might inform our efforts to help encourage participation in our democracy – the wider meaning of political engagement.

First, Gandhi teaches us to develop personal authenticity and integrity.  “My life is a message,” Gandhi wrote in his autobiography – and so are ours.  How responsible are we for reflecting on the links between who we are and what we do?  What messages do our lives send?

Second, Gandhi offers us a model of promoting communities and community relationships that are both thin and thick.  This is a wonderful tension in our efforts to encourage participation in our common lives.  On the one hand, we want folks to have glimpses into good work, so we invite people to special events and give them a quick overview on the work of the organization.  For example, last night I attended a banquet for the Golden Apple Foundation and I got a limited view of their work promoting quality education in our community.  This is an example of a “thin” relationship.  But this limited view, while valuable, is not enough to encourage genuine participation, so we also want people to volunteer, to get involved in very deep ways in the life and work of a cause or organization.  The balance between introducing people to good work and actually engaging them in that work is the tension between thin and thick relationships.  Live in the tension, Gandhi taught us.

Finally, Gandhi also advocated the development of capacity for political engagement by immersing ourselves in the work of the body politic.  Williams suggests that there are three criteria for building capacity: (1) We must learn how to deliberate in public – skills of deliberation must go beyond personal opinion – and the possibility of a healthy democracy counts on our ability to think and disagree and reach consensus together, in public.  (2) We must learn to balance passionate advocacy with dispassionate listening.   One of the history professors here at Rockford recently told me how she struggles in her women’s history course to encourage both the intellectual engagement that comes from passionate feelings about injustices and the listening to each other (especially across gender boundaries) that will allow us to find a common way.  (3) We must practice nonviolent conflict resolution.  Any form of violence is anathema to healthy common work, but conflict is inevitable (and can be healthy).  So, how do we teach ourselves to work it out, disagree constructively, air our feelings and disagreements, but do so in a nonviolent fashion?  We must practice.

I find this perspective on political engagement to be a very helpful lens through which to look at participation in any sort of common endeavor, be it a college community, a museum, a nonprofit social service agency, a hospital, or community group.  How do we learn from Gandhi as we seek to be authentic, balance various sorts of community relationships, and build the capacity and skills we need to fashion healthy, engaged communities?

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PRACTICE THIS

 >>Meaningful work<<

It seems that there are many folks out there who share my concerns about how we might understand work as meaningful.  Two recent books provide helpful maps to our efforts to both understand and practice meaningful work.

Organizational theorist Charles Handy writes in his The Elephant and the Flea: Reflections of a Reluctant Capitalist (Harvard Business School Press, 2002), that his wife asked him shortly after they were married whether he was proud of his work, to which Handy replied, “It’s all right, as work goes.”  His wife, Elizabeth, then looked hard at him and said; “I don’t think I want to spend the rest of my life with someone who is prepared to settle for all right.”  Handy’s reflection on this conversation leads him to consider what sorts of organizational contexts might offer the best possibility for meaningful work.  He makes a distinction between working for the large corporation (“the elephant”) or for the small, independent contractor (“the flea”), and suggests that the tension between those two organizational contexts teaches us important lessons about ourselves, the economy, and what it means to be happy (in the broadest sense) while working.

In a different vein, psychologists Howard Gardner, Mihaly Csikszentmihalyi, and William Damon, in their book Good Work: Where Excellence and Ethics Meet (Basic Books, 2001), talk about the psychology of good work, by which they mean (1) work that exhibits a high level of expertise; and (2) work that entails regular concern with the implications and applications of an individual’s work for the wider world.  They try to name what is good work, how individuals succeed or fail in their efforts to do good work, especially as our current social milieu may offer both opportunities and obstacles to good work.  Their findings are fascinating and worth reviewing.  Their challenges are worth taking seriously: (1) Define the mission of your work – why do you do what you do? (2) Identify role models – both those who inspire us and those who lead us to want to do things differently. (3) Take the mirror test.  Are you proud or embarrassed by what you see in the mirror each morning?  What do others think of you?  How does your profession pass the mirror test?

Here’s to our good work!

>>Philanthropic policies<<

I’ve recently been involved as an outside member of an American Association of Museums panel, which has been charged with drafting an ethics statement concerning philanthropic support from individual donors for museums across the country.  It was a fascinating process, well managed and illustrative of a real commitment to helping museums build their own capacities for ethical reflection and policy setting.  I couldn’t be more concerned about this sort of reflection among all nonprofit organizations.

I therefore was pleased to read two articles in a recent issue of Trusteeship (July/August 2001), a magazine published by the Association of Governing Boards, challenging organizations to develop clear policies on stewardship and on board responsibilities related to philanthropy.

On stewardship, authors Mary Jane McDonald and Lyn Barrows Boone (both of Denison University) argue that spelling out a policy on recognition policies can provide unambiguous directives that define institutional expectations and give structure to its relationship with donors.  The policy needs to be adopted by the board so that both institutional representatives and donors know that the structure of such arrangements is of interest and concern at the highest levels of the organization.  Such a policy can help minimize internal politics, especially when a gift may cause one constituency or another to feel slighted.  A stewardship policy is the right thing to do, recognizing the need to document institutional memory and help the board fulfill its fiduciary responsibilities.

On the board’s role in philanthropy, author Richard Legon suggests that the process of drafting a written statement of board policy on philanthropy helps to ensure that board members have been challenged to consider six important questions about their fundraising responsibilities: 

  • What are the three most pressing funding needs for the institution?
  • How will the successful funding of these priorities affect the institution?
  • Have I been a willing and effective advocate on behalf of institutional funding needs?
  • Am I maximizing my personal philanthropy in my support for the institution?
  • Can I identify and cultivate three or four additional donor prospects that I have not previously shared with the development committee and staff?
  • Am I meeting the expectations of board members cited in the board’s statement on philanthropy?

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PAY ATTENTION TO THIS

>>Some new resources<<

A few new sources for your reflective practice.

One of my projects during the past several months in my capacity as a senior consultant for Johnson, Grossnickle and Associates, was to help with the creation and initial publishing of a newsletter entitled “Common Work,” occasional notes on issues and trends in philanthropy.  Our first two issues – the first on the concept of common work in light of the post-September 11 circumstances and the second on prospect management – offer a glimpse into the range of interests and topics the newsletter hopes to address in coming issues.  To subscribe, please contact eva@jgacounsel.com.

I’ve been on a couple of book and research prize juries this year, and have had the privilege to review many fine new books and monographs.  I especially commend one book for your professional libraries:  Lilya Wagner’s Careers in Fundraising (AFP/Wiley Fund Development Series, 2002), a terrific guide to our burgeoning profession.

Robert Sevier, Vice President for Research and Marketing at Stamats Communications, writing in QuickTakes (vol. 5, no. 6), lists movies that Inc. magazine readers selected as the best sources of lessons for leadership and management.  If you are like me, and always at a bit of a loss in the local Blockbuster, consider these flicks: Apollo 13, The Bridge on the River Kwai, Dead Poets Society, Elizabeth, Glengarry Glen Ross, It’s a Wonderful Life, Norma Rae, One Flew Over the Cuckoo’s Nest, Twelve Angry Men, and Twelve O’Clock High.  After you’ve worked through the list, go to www2.inc.com/search/17290.html for Inc.’s commentary on the movies.

>>Hope<<

I heard a thoughtful sermon recently, in which the preacher suggested that so-called “Doubting Thomas,” the disciple who needed to touch Jesus before he would accept that he was risen, was not so much full of doubt as he was bereft of hope.  The death of Jesus had left him hopeless.  The preacher suggested that we, too, are people who, though we may claim to doubt or be cynical about whether there is any transcendent or broader meaning to our lives, what we may actually lack is hope.

As I take up my new duties here at Rockford College, I am acutely aware of the need for me to find and offer others hope about our common future.  To that end, I return to Maya Angelou’s stirring poem, “On the Pulse of the Morning,” written for the first Clinton inauguration, a moment of great hope for many of us…here are some excerpts:

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“Here, root yourselves beside me.

I am that Tree planted by the River,

Which will not be moved.

I, the Rock, I, the River, I, the Tree

I am yours—your passages have been paid.

Lift up your faces, you have a piercing need

For this bright morning dawning for you.

History, despite its wrenching pain,

Cannot be unlived, but if faced

With courage, need not be lived again.

 

Lift up your eyes

Upon this day breaking for you.

Give birth again

To the dream.

 

Women, children, men.

Take it into the palms of your hands,

Mold it into the shape of your most

Private need.  Sculpt it into

The image of your most public self.

Life up your hearts

Each new hour holds new chances

For a new beginning.

Do not be wedded forever

To fear, yoked eternally

To brutishness.

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Here on the pulse of this new day

You may have the grace to look up and out

And into your sister’s eyes,

And into your brother’s face,

Your country,

And say simply

Very simply

With hope—

Good morning.

>>Subscription information<<

Subscriptions to Notes are simple to establish.  Send me an email at paul_pribbenow@rockford.edu, ask to be added to the list, and you will receive a confirmation from the mail server at Wabash College that you are on the list.  Please feel free to forward your email versions of Notes to others—they then can subscribe by contacting me.  The current and archive issues of Notes are available on-line at www.jgacounsel.com.

>>Topics for the next issue (June 2002)<<

* The vices and virtues of organizations

* A meditation on mixed motivations

(c) Paul Pribbenow, 2002